Platform – Digital secondary ticket marketplace Marketfortickets.com
Platform services- Marketfortickets.com acts as a platform and offers users to buy and sell e-tickets to various events (concerts, sports events, culture or entertainment events, etc.) or vouchers and entry passes.
Signing up – the platform services can be used with your Facebook user account. Personal data remain at the disposal of Facebook.
Service user – a platform user registered with his/her Facebook account – a ticket or voucher vendor.
Privacy – personal data are used only in accordance with “General Data Protection Regulation”. Personal data are used only with the consent of the registered platform user.
Buyer – a person who buys tickets or vouchers.
Ticket or voucher – is a PDF file that is sent to the purchaser via e-mail to address specified during purchase, and downloaded from the platform after its acquisition. The buyer is responsible for printing of a PDF file, if it is necessary to access the event.
Tickets/vouchers may only be sold by individuals. The use of platform services for commercial purposes is not acceptable. It is prohibited to carry out the sale of tickets or vouchers for economic purposes. Tickets and vouchers may be sold only at the same or lower price as they have been purchased, not exceeding 30% of the initial price of the ticket.
Automated programs or other methods to obtain benefits for the purchase or sale of requested tickets will be considered an infringement and access to the platform in such cases will be denied.
Liability – Marketfortickets.com does not carry any liability for possible losses or damage caused by the use of the platform and platform’s services unless it is done for malicious purposes. The responsibility for the adequacy of the ticket placed on the platform service is by the user of the service which, within the framework of the platform, sells the ticket (or voucher).
Buyer of the ticket is responsible for the correct input of the data during thepurchase. By entering incorrect data, the ticket may not be delivered, as well as becoming available to third parties. The buyer shall be responsible for such situations.
At the same time, the site administration is not responsible for the content and quality of the events. The organiser of the particular event, the name of which is written in the ticket file itself, shall be responsible for this.
Tickets with discounts for special groups of persons – it is allowed to offer tickets or vouchers designed for specific groups of persons, such as pupils, students, retirees, disabled etc. In such cases such additional information should be indicated in the notes section. At the same time, the platform managers will indicate this information in the description of the ticket and the buyer is obliged to consult it. In cases where the buyer is not admitted to the event because it does not meet any of the conditions of the discount group, the buyer shall be liable for it.
It is prohibited to use tickets purchased on a platform in advertising or marketing campaigns.
Payment of the service is made via online payment system. The personal data of the sellers and purchasers necessary for the provision of the payment process shall be at the disposal of the relevant bank service provider.
The fee for the use of the platform services is charged as a Commission from the sale of each ticket or voucher. The amount of the fee shall be 5% of the sale price of the ticket (minimum fee of EUR 2).
Processing fee – for the use of platform services, the transaction processing fee shall be withheld from each successful purchase transaction. This means that the buyer by purchasing a ticket or a gift card available on the platform, will also have to pay the price of the service, which is also subject to value added tax, in addition to the price determined by the seller of the ticket or voucher.
Purchases in the platform may be made at any time of the day.
Violations – by using a platform service, you agree to not distribute information, data or content within the framework of the platform which is in any way incompatible with the laws and regulations.
By agreeing to the provisions, you shall certify that:
follow all of the above;
do not attempt to access the closed sections of the platform;
do not distribute or transfer computer viruses, spam, chain letters, inappropriate offers or advertising;
do not check the platform’s performance to undermine its security.
Marketfortickets.com has the right to change these terms of service at any time.